COVID-19: How We’re Protecting Our Customers

Even during a pandemic, homeowners still need roof repair and other home improvement services. At Carolina Home Specialists, we are committed to protecting our employees and customers during the COVID-19 outbreak by upholding social distancing measures in all that we do. We monitor recommendations from local health authorities on a daily basis and will continue to adjust our services and practices as needed to ensure the safety of our customers, employees and partners.

How Virtual Appointments Work

Following recommendations from local and national health authorities, we have developed new procedures to allow virtual appointments, on-site inspections and construction services that eliminate physical contact between our team and our customers. Here’s what to expect throughout the process:

1. Initial Contact: Simply call us or email us as you normally would to request an appointment.
2. Virtual Meeting: During our consultation, we’ll discuss your needs, budget and timeline. We can share images and use video technology to ensure clear and effective communication as we plan your roof repair or other renovation project.
3. Inspection: A team member will visit your home and conduct an exterior inspection without any face-to-face interaction with you. They will share their findings with you virtually.
4. Estimate & Project Planning: We will then provide a project estimate, discuss financing options and allow you as much time as you need to decide how you want to proceed. If you’d like to move forward, we’ll review the project timeline and schedule a start date.
5. Project Begins: Throughout the construction process, we will communicate with you virtually or even through your windows for your protection. You’ll never have to leave your home.

Schedule a Virtual Appointment Today!

Don’t neglect your home maintenance needs during these difficult times. We have developed new procedures that eliminate physical contact to ensure we are all doing our part to slow the spread of COVID-19. If you are a homeowner in the Triad area, trust the experts at Carolina Home Specialists with your roof repair or siding project. Call us today at (336) 740-9915 to schedule a virtual consultation or contact us online.